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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||
BT Incident Reference: | 28212 | Issue : | 6 | |||||||||||||||||||||
Detected Date: | 22/11/2008 | Detected Time: | 08:52 | |||||||||||||||||||||
Start Date: | 22/11/2008 | Start Time: | 08:49 | |||||||||||||||||||||
Anticipated Clear Date: | 22/11/2008 | Anticipated Clear Time: | 15:27 | |||||||||||||||||||||
Incident Headline: | : LONDON GIPSY HILL MUX 103 : LOSS OF SERVICE | |||||||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | |||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Engineer has configured the new card and is now in the process of changing it over. Further updates will be provided as soon as possible. | |||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/11/2008 14:28
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