Sunday, November 16, 2008

Broadband Incident Report : : KIRKINTILLOCH MUX 101, MUX 001 AND MSAN 302 : LOSS OF SERVICE : Reference 27617 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27617   Issue : FINAL  
  Detected Date: 15/11/2008   Detected Time: 22:41  
  Start Date: 15/11/2008   Start Time: 22:40  
  Actual Clear Date: 16/11/2008   Actual Clear Time: 06:00  
     
  Incident Headline: : KIRKINTILLOCH MUX 101, MUX 001 AND MSAN 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a rectifier Change

This issue may have been due to
a Power Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
014157014158014177
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/11/2008 06:14

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