Thursday, November 20, 2008

Broadband Incident Report : TOOTHILL MUX 101 : DEGRADED SERVICE : Reference 28023 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28023   Issue : 4  
  Detected Date: 20/11/2008   Detected Time: 14:03  
  Start Date: 20/11/2008   Start Time: 14:00  
  Anticipated Clear Date: 20/11/2008   Anticipated Clear Time: 17:30  
     
  Incident Headline: TOOTHILL MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01793
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/11/2008 16:00

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