Broadband Incident Report : : LONDON GIPSY HILL MUX 103 : LOSS OF SERVICE : Reference 28212 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28212		Issue :	FINAL
	Detected Date:	22/11/2008		Detected Time:	08:52
	Start Date:	22/11/2008		Start Time:	08:49
	Actual Clear Date:	22/11/2008		Actual Clear Time:	16:05
	Incident Headline:	: LONDON GIPSY HILL MUX 103 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0208 0203241 0203253 0208244 0208265 0208333 0208355 0208378 0208473 0208480 0208488 0208516 0208655 0208670 0208676 0208761 0208766 0208670

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/11/2008 16:12