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BT Wholesale - Broadband Incident Report | ||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||
BT Incident Reference: | 15607 | Issue : | 6 | |||||||||||
Detected Date: | 25/06/2009 | Detected Time: | 15:08 | |||||||||||
Start Date: | 25/06/2009 | Start Time: | 15:07 | |||||||||||
Anticipated Clear Date: | 25/06/2009 | Anticipated Clear Time: | 21:05 | |||||||||||
Incident Headline: | ADSL : SHEFFIELD AREA: 5 ADSL MUXS : LOSS OF SERVICE | |||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | |||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Service has been restored as of 18:05, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible. | |||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/06/2009 19:48
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