Thursday, June 25, 2009

Broadband Incident Report : GUILDFORD NODE 05001 : PARTIAL LOSS OF SERVICE : Reference 15582 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15582   Issue : 2  
  Detected Date: 25/06/2009   Detected Time: 10:54  
  Start Date: 25/06/2009   Start Time: 10:54  
  Anticipated Clear Date: 25/06/2009   Anticipated Clear Time: 14:55  
     
  Incident Headline: GUILDFORD NODE 05001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 11:55, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0130601483
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/06/2009 12:03

No comments: