Tuesday, June 23, 2009

Broadband Incident Report : : BUSHEY HEATH MUX 102 : LOSS OF SERVICE : Reference 15329 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15329   Issue : FINAL  
  Detected Date: 22/06/2009   Detected Time: 20:52  
  Start Date: 22/06/2009   Start Time: 20:49  
  Actual Clear Date: 23/06/2009   Actual Clear Time: 01:14  
     
  Incident Headline: : BUSHEY HEATH MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02031130203114020318802083860208387
0208420020842102089500208386
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/06/2009 04:25

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