Thursday, June 25, 2009

Broadband Incident Report : : KILMACOLM DSL 101 : LOSS OF SERVICE : Reference 15527 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15527   Issue : FINAL  
  Detected Date: 24/06/2009   Detected Time: 16:55  
  Start Date: 24/06/2009   Start Time: 16:10  
  Actual Clear Date: 24/06/2009   Actual Clear Time: 22:20  
     
  Incident Headline: : KILMACOLM DSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Power Cycle
This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01505
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/06/2009 01:42

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