Thursday, June 25, 2009

Broadband Incident Report : GUILDFORD NODE 05001 : PARTIAL LOSS OF SERVICE : Reference 15582 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15582   Issue : FINAL  
  Detected Date: 25/06/2009   Detected Time: 10:54  
  Start Date: 25/06/2009   Start Time: 10:54  
  Actual Clear Date: 25/06/2009   Actual Clear Time: 11:55  
     
  Incident Headline: GUILDFORD NODE 05001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0130601483
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/06/2009 14:56

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