Monday, June 22, 2009

Broadband Incident Report : EDINBURGH DONALDSON MUX 101 : LOSS OF SERVICE : Reference 15246 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15246   Issue : FINAL  
  Detected Date: 22/06/2009   Detected Time: 04:26  
  Start Date: 22/06/2009   Start Time: 04:20  
  Actual Clear Date: 22/06/2009   Actual Clear Time: 11:40  
     
  Incident Headline: EDINBURGH DONALDSON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
013131013133013134013146013147
013153013162013146
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/06/2009 14:39

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