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BT Wholesale - Broadband Incident Report | ||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||
BT Incident Reference: | 15246 | Issue : | FINAL | |||||||||||
Detected Date: | 22/06/2009 | Detected Time: | 04:26 | |||||||||||
Start Date: | 22/06/2009 | Start Time: | 04:20 | |||||||||||
Actual Clear Date: | 22/06/2009 | Actual Clear Time: | 11:40 | |||||||||||
Incident Headline: | EDINBURGH DONALDSON MUX 101 : LOSS OF SERVICE | |||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||||||
Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused. | |||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/06/2009 14:39
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