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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||
BT Incident Reference: | 15607 | Issue : | FINAL | |||||||||||
Detected Date: | 25/06/2009 | Detected Time: | 15:08 | |||||||||||
Start Date: | 25/06/2009 | Start Time: | 15:07 | |||||||||||
Actual Clear Date: | 25/06/2009 | Actual Clear Time: | 18:05 | |||||||||||
Incident Headline: | ADSL : SHEFFIELD AREA: 5 ADSL MUXS : LOSS OF SERVICE | |||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||||||
Progress Details: | Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused. | |||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/06/2009 21:26
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