Tuesday, January 12, 2010

Broadband Incident Report : BIDFORD-ON-AVON MUX 101 : LOSS OF SERVICE : Reference 874 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 874   Issue : FINAL  
  Detected Date: 12/01/2010   Detected Time: 00:11  
  Start Date: 12/01/2010   Start Time: 00:02  
  Actual Clear Date: 12/01/2010   Actual Clear Time: 03:30  
     
  Incident Headline: BIDFORD-ON-AVON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a card change.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01789
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/01/2010 03:43

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