Broadband Incident Report : : ESR14 BIRMINGHAM 6 : LOSS OF SERVICE : Reference 1388 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1388		Issue :	1
	Detected Date:	15/01/2010		Detected Time:	10:52
	Start Date:	15/01/2010		Start Time:	10:52
	Anticipated Clear Date:	15/01/2010		Anticipated Clear Time:	10:53
	Incident Headline:	: ESR14 BIRMINGHAM 6 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Software This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 15/01/2010 11:04