Broadband Incident Report : : TRURO MUX 101 AND THREEWATERS MUX 102 : LOSS OF SERVICE : Reference 1198 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1198		Issue :	1
	Detected Date:	13/01/2010		Detected Time:	18:14
	Start Date:	13/01/2010		Start Time:	18:01
	Anticipated Clear Date:	13/01/2010		Anticipated Clear Time:	20:01
	Incident Headline:	: TRURO MUX 101 AND THREEWATERS MUX 102 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01872

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/01/2010 18:29