Broadband Incident Report : : TONYREFAIL MUX 101 : DEGRADED SERVICE : Reference 1363 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1363		Issue :	FINAL
	Detected Date:	15/01/2010		Detected Time:	08:16
	Start Date:	15/01/2010		Start Time:	08:16
	Actual Clear Date:	15/01/2010		Actual Clear Time:	08:38
	Incident Headline:	: TONYREFAIL MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a reroute BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01443

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System Time Stamp: 15/01/2010 08:55