Broadband Incident Report : : BURY ST EDMUNDS : PARTIAL LOSS OF SERVICE : Reference 739 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	739		Issue :	FINAL
	Detected Date:	10/01/2010		Detected Time:	10:10
	Start Date:	10/01/2010		Start Time:	09:50
	Actual Clear Date:	10/01/2010		Actual Clear Time:	16:15
	Incident Headline:	: BURY ST EDMUNDS : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01284 01359 01440

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/01/2010 17:19