Wednesday, January 13, 2010

Broadband Incident Report : : TRURO MUX 101 AND THREEWATERS MUX 102 : LOSS OF SERVICE : Reference 1198 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1198   Issue : 2  
  Detected Date: 13/01/2010   Detected Time: 18:14  
  Start Date: 13/01/2010   Start Time: 18:01  
  Anticipated Clear Date: 13/01/2010   Anticipated Clear Time: 20:07  
     
  Incident Headline: : TRURO MUX 101 AND THREEWATERS MUX 102 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01872
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/01/2010 19:11

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