Broadband Incident Report : : BRUTON MUX 101 : PARTIAL DEGRADED SERVICE : Reference 15133 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15133		Issue :	FINAL
	Detected Date:	31/05/2010		Detected Time:	17:23
	Start Date:	31/05/2010		Start Time:	17:23
	Actual Clear Date:	31/05/2010		Actual Clear Time:	17:58
	Incident Headline:	: BRUTON MUX 101 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a configuration change. This issue may have been due to a data fault. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01749

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/05/2010 19:29