Tuesday, June 1, 2010

Broadband Incident Report : : BRUTON MUX 101 : DEGRADED SERVICE : Reference 15230 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15230   Issue : 2  
  Detected Date: 01/06/2010   Detected Time: 17:17  
  Start Date: 01/06/2010   Start Time: 17:17  
  Anticipated Clear Date: 01/06/2010   Anticipated Clear Time: 21:00  
     
  Incident Headline: : BRUTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 17:40, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01749
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/06/2010 18:02

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