Friday, June 4, 2010

Broadband Incident Report : EDINBURGH ATM NODE : PARTIAL LOSS OF SERVICE : Reference 15588 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15588   Issue : 1  
  Detected Date: 04/06/2010   Detected Time: 17:34  
  Start Date: 04/06/2010   Start Time: 17:31  
  Anticipated Clear Date: 04/06/2010   Anticipated Clear Time: 19:31  
     
  Incident Headline: EDINBURGH ATM NODE : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0122401228012290124101259
01309013122013146013147013152
01315501316201316501316601324
0132501340013430135801382
0138301387013880138901434
0146301466014710147501501
0150601539015420154601563
0165101670016970169801738
0175001764017860182101828
0184701855018620188001888
0189001896019121019125019127
019128019129019141019143019149
019151019153019154019155019156
02825820282764028375102837520283887
02842720287941028796502887740288956
02890200289022028902802890290289036
02890450289046028905002890580289059
02890730289080028908502890860289087
02890920289096028912702891450289146
02891470289185028944702897520289753
028918502894470289752
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/06/2010 18:04

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