Saturday, June 5, 2010

Broadband Incident Report : : CANARY WHARF MUX 4 : DEGRADED SERVICE : Reference 15630 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15630   Issue : FINAL  
  Detected Date: 05/06/2010   Detected Time: 07:47  
  Start Date: 05/06/2010   Start Time: 07:47  
  Actual Clear Date: 05/06/2010   Actual Clear Time: 11:15  
     
  Incident Headline: : CANARY WHARF MUX 4 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a


Card Reseat
This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02070010207005020706802070930207168
02075100207513020751502075170207531
02075360207537020753802077190207987
0207536020753702075380207719
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/06/2010 11:57

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