Saturday, June 5, 2010

Broadband Incident Report : : CANARY WHARF MUX 4 : DEGRADED SERVICE : Reference 15630 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15630   Issue : 2  
  Detected Date: 05/06/2010   Detected Time: 07:47  
  Start Date: 05/06/2010   Start Time: 07:47  
  Anticipated Clear Date: 05/06/2010   Anticipated Clear Time: 11:00  
     
  Incident Headline: : CANARY WHARF MUX 4 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02070010207005020706802070930207168
02075100207513020751502075170207531
02075360207537020753802077190207987
0207536020753702075380207719
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/06/2010 08:41

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