Broadband Incident Report : : PETERSFIELD MSAN 301 AND 302 : LOSS OF SERVICE : Reference 15107 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15107		Issue :	FINAL
	Detected Date:	31/05/2010		Detected Time:	02:48
	Start Date:	31/05/2010		Start Time:	02:46
	Actual Clear Date:	31/05/2010		Actual Clear Time:	08:47
	Incident Headline:	: PETERSFIELD MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01730

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/05/2010 08:59