Friday, June 4, 2010

Broadband Incident Report : : EXETER NODE 11004 : PARTIAL LOSS OF SERVICE : Reference 15578 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15578   Issue : FINAL  
  Detected Date: 04/06/2010   Detected Time: 16:47  
  Start Date: 04/06/2010   Start Time: 16:16  
  Actual Clear Date: 04/06/2010   Actual Clear Time: 16:44  
     
  Incident Headline: : EXETER NODE 11004 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a remote reset.

This issue may have been due to
an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01626017520180301884To Fo
01626017520180301884
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/06/2010 17:27

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