Broadband Incident Report : : ABERDEEN DSL 101 : LOSS OF SERVICE : Reference 20493 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20493		Issue :	FINAL
	Detected Date:	21/07/2010		Detected Time:	00:16
	Start Date:	21/07/2010		Start Time:	00:14
	Actual Clear Date:	21/07/2010		Actual Clear Time:	01:35
	Incident Headline:	: ABERDEEN DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Reseat This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01975

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System Time Stamp: 21/07/2010 03:40