Broadband Incident Report : PINXTON MUX 101 & RIPLEY MUX 001 : LOSS OF SERVICE : Reference 20596 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20596		Issue :	FINAL
	Detected Date:	21/07/2010		Detected Time:	13:59
	Start Date:	21/07/2010		Start Time:	13:56
	Actual Clear Date:	21/07/2010		Actual Clear Time:	15:00
	Incident Headline:	PINXTON MUX 101 & RIPLEY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01773

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System Time Stamp: 21/07/2010 15:16