Sunday, July 18, 2010

Broadband Incident Report : : LUDLOW MUX 101 : DEGRADED SERVICE : Reference 20188 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20188   Issue : FINAL  
  Detected Date: 17/07/2010   Detected Time: 20:47  
  Start Date: 17/07/2010   Start Time: 20:47  
  Actual Clear Date:   Actual Clear Time:  
     
  Incident Headline: : LUDLOW MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01584
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/07/2010 02:43

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