Broadband Incident Report : : CAMBRIDGE MUX 102 & MADINGLEY MUX 101 : DEGRADED SERVICE : Reference 20440 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20440		Issue :	FINAL
	Detected Date:	20/07/2010		Detected Time:	11:21
	Start Date:	20/07/2010		Start Time:	11:21
	Actual Clear Date:	20/07/2010		Actual Clear Time:	16:41
	Incident Headline:	: CAMBRIDGE MUX 102 & MADINGLEY MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card re seat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01223 01954

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System Time Stamp: 20/07/2010 17:21