Broadband Incident Report : : BARRY MUX 101 AND RHOOSE MUX 101 : LOSS OF SERVICE : Reference 21629 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21629		Issue :	FINAL
	Detected Date:	31/07/2010		Detected Time:	23:09
	Start Date:	31/07/2010		Start Time:	23:09
	Actual Clear Date:	01/08/2010		Actual Clear Time:	03:51
	Incident Headline:	: BARRY MUX 101 AND RHOOSE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01446

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System Time Stamp: 01/08/2010 04:18