Broadband Incident Report : : NORTH SCOTLAND MULTIPLE MUXS : LOSS OF SERVICE : Reference 21927 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21927		Issue :	FINAL
	Detected Date:	04/08/2010		Detected Time:	06:31
	Start Date:	04/08/2010		Start Time:	06:00
	Actual Clear Date:	04/08/2010		Actual Clear Time:	13:05
	Incident Headline:	: NORTH SCOTLAND MULTIPLE MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Shelf Change This issue may have been due to Planned Works BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01571 01595 01641 01847 01955 0289754 01595 01641 01847

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System Time Stamp: 04/08/2010 14:08