Broadband Incident Report : EDGE ROUTE SWITCH 6 MANCHESTER 2 : DEGRADED SERVICE : Reference 22163 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22163		Issue :	FINAL
	Detected Date:	06/08/2010		Detected Time:	14:32
	Start Date:	06/08/2010		Start Time:	03:00
	Actual Clear Date:	06/08/2010		Actual Clear Time:	16:25
	Incident Headline:	EDGE ROUTE SWITCH 6 MANCHESTER 2 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configurationn change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200 01204 01226 01244 01248 01253 01254 01257 01260 01274 01283 01286 01298 01341 01352 01388 01405 01432 01484 01490 01492 01507 015122 015125 015126 015127 015128 015134 015142 015162 015165 015170 015172 015173 01522 01524 01530 01535 01544 01547 01584 01597 01606 016122 016123 016124 016127 016162 016167 016172 016173 016174 016176 016179 016186 016192 01625 01654 01663 01690 01691 01695 01697 01704 01706 01721 01744 01745 01772 01782 01824 01829 01889 01924 01928 01938 01942 01943 01989

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System Time Stamp: 06/08/2010 17:16