Friday, August 6, 2010

Broadband Incident Report : EDGE ROUTE SWITCH 6 MANCHESTER 2 : DEGRADED SERVICE : Reference 22163 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22163   Issue : 1  
  Detected Date: 06/08/2010   Detected Time: 14:32  
  Start Date: 06/08/2010   Start Time: 03:00  
  Anticipated Clear Date: 06/08/2010   Anticipated Clear Time: 17:00  
     
  Incident Headline: EDGE ROUTE SWITCH 6 MANCHESTER 2 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0120001204012260124401248
0125301254012570126001274
0128301286012980134101352
0138801405014320148401490
0149201507015122015125015126
015127015128015134015142015162
01516501517001517201517301522
0152401530015350154401547
015840159701606016122016123
016124016127016162016167016172
016173016174016176016179016186
01619201625016540166301690
0169101695016970170401706
0172101744017450177201782
0182401829018890192401928
01938019420194301989
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/08/2010 14:59

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