Friday, August 6, 2010

Broadband Incident Report : EALING ATM NODE 5 : PARTIAL DEGRADED SERVICE : Reference 22050 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22050   Issue : FINAL  
  Detected Date: 05/08/2010   Detected Time: 10:20  
  Start Date: 05/08/2010   Start Time: 10:15  
  Actual Clear Date: 06/08/2010   Actual Clear Time: 01:45  
     
  Incident Headline: EALING ATM NODE 5 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to


an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
014940175301895019230203010
02030800203113020311402031840203188
02032040203269020327102073810207384
02073850207386020744902074600207483
02075860207610020769202077220207835
02078540208201020820802082090208222
02082380208248020828002083540208381
02083860208420020842102084380208450
02084520208453020845502084580208537
02085660208567020857602085790208621
02087230208731020873502087400208742
02087430208746020874902087620208810
02088110208830020883402088380208839
02088400208845020890502089300208931
02089320208933020895002089580208961
02089630208965020899102089970208998
020896502089910208997
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/08/2010 03:29

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