Thursday, August 5, 2010

Broadband Incident Report : HOLMFIRTH MUX 101, MELTHAM MUX 101 AND SKELMANTHORPE MUX 101 : LOSS OF SERVICE : Reference 22068 : Issue 7 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22068   Issue : 7  
  Detected Date: 05/08/2010   Detected Time: 13:40  
  Start Date: 05/08/2010   Start Time: 13:40  
  Anticipated Clear Date: 05/08/2010   Anticipated Clear Time: 22:46  
     
  Incident Headline: HOLMFIRTH MUX 101, MELTHAM MUX 101 AND SKELMANTHORPE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:


An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01484
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/08/2010 21:49

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