Broadband Incident Report : : BETCHWORTH MUX 101 : LOSS OF SERVICE : Reference 29660 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29660		Issue :	FINAL
	Detected Date:	21/10/2010		Detected Time:	13:05
	Start Date:	21/10/2010		Start Time:	10:19
	Actual Clear Date:	21/10/2010		Actual Clear Time:	15:17
	Incident Headline:	: BETCHWORTH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Reseat BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01737

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/10/2010 15:37