Tuesday, October 19, 2010

Broadband Incident Report : LEISTON MUX 101 AND LEISTON MUX 301: LOSS OF SERVICE : Reference 29317 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29317   Issue : FINAL  
  Detected Date: 19/10/2010   Detected Time: 00:09  
  Start Date: 19/10/2010   Start Time: 00:09  
  Actual Clear Date: 19/10/2010   Actual Clear Time: 03:15  
     
  Incident Headline: LEISTON MUX 101 AND LEISTON MUX 301: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a fibre splice.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01728
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2010 03:33

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