Broadband Incident Report : : BIDFORD-ON-AVON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29266 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29266		Issue :	FINAL
	Detected Date:	18/10/2010		Detected Time:	13:57
	Start Date:	18/10/2010		Start Time:	13:16
	Actual Clear Date:	18/10/2010		Actual Clear Time:	20:48
	Incident Headline:	: BIDFORD-ON-AVON MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a connector change. This issue may have been due to a fibre fault. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01789

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System Time Stamp: 18/10/2010 21:15