Broadband Incident Report : : MARKYATE MUX 101 : LOSS OF SERVICE : Reference 29500 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29500		Issue :	FINAL
	Detected Date:	20/10/2010		Detected Time:	10:11
	Start Date:	20/10/2010		Start Time:	10:07
	Actual Clear Date:	20/10/2010		Actual Clear Time:	16:01
	Incident Headline:	: MARKYATE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Fibre Fault ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01582

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System Time Stamp: 20/10/2010 16:52