Sunday, October 31, 2010

Broadband Incident Report : : LLANGARRON MUX 001 : DEGRADED SERVICE : Reference 30637 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30637   Issue : 5  
  Detected Date: 31/10/2010   Detected Time: 11:12  
  Start Date: 31/10/2010   Start Time: 11:08  
  Anticipated Clear Date: 31/10/2010   Anticipated Clear Time: 22:12  
     
  Incident Headline: : LLANGARRON MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01989
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/10/2010 21:15

No comments: