Monday, November 1, 2010

Broadband Incident Report : : LLANGARRON MUX 001 : DEGRADED SERVICE : Reference 30637 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30637   Issue : FINAL  
  Detected Date: 31/10/2010   Detected Time: 11:12  
  Start Date: 31/10/2010   Start Time: 11:08  
  Actual Clear Date: 01/11/2010   Actual Clear Time: 00:00  
     
  Incident Headline: : LLANGARRON MUX 001 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a
Card Change

This issue may have been due to
a Hardware Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01989
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/11/2010 00:51

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