Monday, November 1, 2010

Broadband Incident Report : BRIDPORT MUX 302 AND 303 : DEGRADED SERVICE : Reference 30673 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30673   Issue : FINAL  
  Detected Date: 01/11/2010   Detected Time: 07:47  
  Start Date: 01/11/2010   Start Time: 07:19  
  Actual Clear Date: 01/11/2010   Actual Clear Time: 11:02  
     
  Incident Headline: BRIDPORT MUX 302 AND 303 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Connector Change.

This issue may have been due to an Equipment Failure.
-----------------------------------

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01308
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/11/2010 11:31

No comments: