Broadband Incident Report : : EDZELL MUX 101 : DEGRADED SERVICE : Reference 31038 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31038		Issue :	2
	Detected Date:	04/11/2010		Detected Time:	08:52
	Start Date:	04/11/2010		Start Time:	08:49
	Anticipated Clear Date:	04/11/2010		Anticipated Clear Time:	12:08
	Incident Headline:	: EDZELL MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01356

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System Time Stamp: 04/11/2010 11:10