****SPAM:6.4**** Broadband SERIOUS Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 30633 : Issue 22 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30633		Issue :	22
	Detected Date:	31/10/2010		Detected Time:	10:00
	Start Date:	31/10/2010		Start Time:	10:00
	Anticipated Clear Date:	03/11/2010		Anticipated Clear Time:	15:30
	Incident Headline:	: EDINBURGH NODE 12227 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Activities currently underway by BT and vendor support have successfuly restored customer service to approximately 80% of those mpacted. These activities will continue to be actioned in a controlled and managed fashion. It is not possible at this time to provide a timeline for these activities but updates will be provided within the next 90 mins. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01159 01179 01189 01202 01224 01226 01228 01229 01233 01234 01235 01241 01261 01271 01292 01294 013122 013131 013134 013165 01330 01332 01333 01339 01340 01343 01344 01346 01356 01357 01362 01382 01383 01387 01389 01394 01397 01429 01434 01436 01445 01450 01454 01456 01461 01464 01466 01467 01470 01473 01475 01478 01483 01491 01492 01493 01499 01501 01505 01506 01507 01520 01536 01539 01542 01546 01553 01555 01556 01557 01563 01569 01573 01578 01592 01595 01603 01620 01651 01655 01661 01665 01667 01668 01670 01674 01677 01681 01685 01687 01688 01697 01698 01728 01738 01740 01745 01749 01750 01753 01754 01764 01768 01770 01776 01793 01806 01808 01809 01835 01851 01854 01856 01857 01862 01864 01866 01875 01877 01892 01896 01899 01900 01902 01904 01905 01908 019120 019121 019123 019124 019125 019126 019128 019129 019137 019141 019142 019143 019144 019146 019148 019149 019152 019155 01924 01925 01929 01934 01937 01942 01944 01945 01946 01947 01948 01950 01952 01955 01957 01962 01963 01964 01968 01970 01985 01988 01997 0207383 0207387 0207607 0207609 0207700 0238058 0238067 0238070 0238076 0238077 0282176 0282568 0282587 0282764 0283882 0283884 0283888 0284175 0284177 0286772 0287084 0287121 0287128 0287129 0287130 0287131 0287132 0287134 0287141 0287186 0287940 0287941 0287965 0288076 0288675 0288956 0289022 0289023 0289024 0289027 0289028 0289029 0289031 0289032 0289033 0289036 0289040 0289043 0289050 0289058 0289059 0289070 0289079 0289080 0289081 0289085 0289086 0289087 0289091 0289093 0289094 0289096 0289264 0289265 0289332 0289334 0289335 0289336 0289337 0289443 51229 LLES0 LLND0 LLNE0 LLNI0 LLNS0

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System Time Stamp: 03/11/2010 14:02