Wednesday, November 3, 2010

****SPAM:6.4**** Broadband SERIOUS Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 30633 : Issue 23 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30633   Issue : 23  
  Detected Date: 31/10/2010   Detected Time: 10:00  
  Start Date: 31/10/2010   Start Time: 10:00  
  Anticipated Clear Date: 03/11/2010   Anticipated Clear Time: 16:30  
     
  Incident Headline: : EDINBURGH NODE 12227 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Restoration to service for the majority of customer has now been achieved. BT continues to progressively work towards restoration of full customer service. These activities will be actioned in a controlled and managed fashion.

It is not possible at this time to provide a time-line for these activities but updates will be provided within the next 90 mins.


Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
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012121012123012135012138012142
012143012145012147012148012150
012151012152012154012155012156
012162012164012170012174012176
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02920340292037029203802920640292066
1670851229LLES0LLLC0LLND0
LLNE0LLNI0LLNS0LLWM0LLWS0
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/11/2010 14:50

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