Friday, November 5, 2010

Broadband Incident Report : NACTON MUX 001 : DEGRADED SERVICE : Reference 31190 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31190   Issue : FINAL  
  Detected Date: 05/11/2010   Detected Time: 09:23  
  Start Date: 05/11/2010   Start Time: 09:18  
  Actual Clear Date: 05/11/2010   Actual Clear Time: 10:54  
     
  Incident Headline: NACTON MUX 001 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a
Power Cycle

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01473
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/11/2010 11:32

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