Tuesday, November 30, 2010

Broadband Incident Report : : PERTH MULTIPLE MUXS : LOSS OF SERVICE : Reference 33471 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33471   Issue : FINAL  
  Detected Date: 30/11/2010   Detected Time: 02:02  
  Start Date: 30/11/2010   Start Time: 01:22  
  Actual Clear Date: 30/11/2010   Actual Clear Time: 04:15  
     
  Incident Headline: : PERTH MULTIPLE MUXS : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Configuration
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0133301334013820156701651
01738017860187701567
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/11/2010 05:48

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