Sunday, November 28, 2010

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 33348 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33348   Issue : 2  
  Detected Date: 28/11/2010   Detected Time: 17:50  
  Start Date: 28/11/2010   Start Time: 17:45  
  Anticipated Clear Date: 28/11/2010   Anticipated Clear Time: 20:30  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0130501458016430193401935
019630208248020842202084230208723
0208864020886902089300208933
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/11/2010 19:05

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