Wednesday, December 1, 2010

Broadband Incident Report : WHITCHURCH MUX 102 : LOSS OF SERVICE : Reference 33586 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33586   Issue : FINAL  
  Detected Date: 01/12/2010   Detected Time: 10:56  
  Start Date: 01/12/2010   Start Time: 10:56  
  Actual Clear Date: 01/12/2010   Actual Clear Time: 12:10  
     
  Incident Headline: WHITCHURCH MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Connector Reseat


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02920200292021029202502920300292031
02920330292041029205202920610292062
029206502920690292061
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/12/2010 12:35

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