Monday, November 29, 2010

Broadband Incident Report : : STOW-ON-THE-WOLD MSAN 301 & DSL 001 : DEGRADED SERVICE : Reference 33315 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33315   Issue : FINAL  
  Detected Date: 28/11/2010   Detected Time: 08:41  
  Start Date: 28/11/2010   Start Time: 08:15  
  Actual Clear Date: 29/11/2010   Actual Clear Time: 12:19  
     
  Incident Headline: : STOW-ON-THE-WOLD MSAN 301 & DSL 001 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01451
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/11/2010 15:10

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