Broadband Incident Report : : STOW-ON-THE-WOLD MSAN 301 & DSL 001 : DEGRADED SERVICE : Reference 33315 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33315		Issue :	FINAL
	Detected Date:	28/11/2010		Detected Time:	08:41
	Start Date:	28/11/2010		Start Time:	08:15
	Actual Clear Date:	29/11/2010		Actual Clear Time:	12:19
	Incident Headline:	: STOW-ON-THE-WOLD MSAN 301 & DSL 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01451

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System Time Stamp: 29/11/2010 15:10