Monday, November 29, 2010

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 33348 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33348   Issue : FINAL  
  Detected Date: 28/11/2010   Detected Time: 17:50  
  Start Date: 28/11/2010   Start Time: 17:45  
  Actual Clear Date: 29/11/2010   Actual Clear Time: 03:18  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change.

This issue may have been due to
an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0130501458016430193401935
019630208248020842202084230208723
0208864020886902089300208933
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/11/2010 03:51

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